If you have any questions, concerns, or comments about our policies please contact us!

Cancellations & Refunds

Refunds: Class credits expire six months after purchase. In the case of short term circumstances, that expiration date may be extended on a case by case basis. Class credits are not available for refund except in extreme circumstances, such as a permanent move out of Regina or long term injury. Please contact us with any questions you may have.


Private group bookings require a non-refundable deposit in order to secure the booking. The deposit will be applied against the total cost of the group booking. You may reschedule your group booking up to 7 days before your originally booked date. If you choose to cancel up to 14 days before your original booking, you will receive credit with our studio in the amount of the deposit. Exceptions to this policy may be made due to extenuating circumstances at the discretion of management.


Cancellations: You need to register online or via phone / text / email to attend a class and each class permits a limited number of participants. If you decide not to attend a class you have registered for, we require you to give us notice of the cancellation at least 12 hours in advance to receive a refund of your class credit . Exceptions can be made for emergencies or extreme circumstances. 

  

The penalty for cancelling less than 12 hours prior to a class is the loss of your class credit or a $5 surcharge for unlimited members. The penalty for simply not showing up to a class is the loss of a class credit plus a $5 surcharge or $10 for unlimited members.


FLY Fitness & Aerial Arts Inc. reserves the right to cancel a class due to severe weather, instructor illness, or other extreme circumstances. If a class needs to be cancelled, FLY Fitness & Aerial Arts Inc. will contact enrolled clients directly. Credits used for a cancelled class will be returned to the clients’ accounts.


FLY Fitness & Aerial Arts Inc. reserves the right to cancel a class due to low registration up to 36 hours before the class.

Terms of Use

  

Welcome to www.flyfitregina.com (the "Website"). Please read the following terms and conditions (this "Agreement"), which apply to your use of the Website and all products and services offered on the Website, the mobile versions thereof, and any applications, platforms or technologies offered by FLY Fitness & Aerial Arts Inc. ("the Company"). The Website is controlled, owned and operated by the Company. This Agreement is a binding contract between you and the Company. You shall be deemed to have agreed to the terms of this Agreement by either using the Website simply as a guest through browsing.


PLEASE READ THIS TERMS OF USE AGREEMENT VERY CAREFULLY BEFORE USING THE WEBSITE.


This Agreement sets forth legally binding terms for your use of the Website. By using the Website, you agree to be bound by this Agreement. We may modify this Agreement from time to time, and such modification shall be effective upon its posting on the Website. You agree to be bound by any modification to this Agreement when you use the Website after any such modification is posted; it is therefore important that you review this Agreement regularly.


The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timelines, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.


All materials on the Website, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, artwork, software and other elements (collectively, "Material") are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by the Company or by third parties that have licensed or otherwise provided their material to the Company. No Material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without the Company's prior express written permission. Any unauthorized attempt to modify any Material, to defeat or circumvent any security features, or to utilize the Website or any part of the Material for any purpose other than its intended purposes is strictly prohibited.


Our Website may contain links to other sites owned by third parties (i.e. advertisers, affiliate partners, strategic partners, or others). We are not responsible for examining or evaluating, and we do not warranty the products or offerings of, any of these businesses or individuals, or the accuracy of the content of their website. The Company does not assume any responsibility or liability for the actions, product, and content of any such website. Before you use any third party website, you should review the applicable terms of use and policies for such website. The inclusion of a link in any of the Website does not imply the Company's endorsement of such third party website. If you decide to access any such linked website, you do so at your own risk.

Privacy Policy

This privacy policy disclosure is meant to inform you on how we will use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. FLY Fitness & Aerial Arts Inc. is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the FLY Fitness & Aerial Arts Inc. website and governs data collection and usage. By using this website, you consent to the data practices described in the statements below.


This site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.


For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.


We collect personally identifiable information, such as names, addresses, phone numbers, email addresses, etc., when voluntarily submitted by our visitors. The information you provide will only be used to fulfill your specific requests, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. 

FLY Fitness & Aerial Arts Inc. encourages you to review the privacy statements of websites you choose to link to from our website so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or other content on websites other than our own.


Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation when: (1) we are permitted or required to by law; or, (2) we are trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) we are investigating fraud which has already taken place. Information is not provided to any entity for marketing purposes.

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. FLY Fitness & Aerial Arts Inc. reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.


Fly Fitness & Aerial Arts Inc. welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us.